Terms

Packages offered on this site take us to some of the most awesome backcountry areas in New Zealand. The very nature of these wilderness areas pose certain risks. The operators have attempted to identify significant hazards and minimise the associated risks however the variables of natural and man made hazards dictate that risks are present.

We ask that all people undertaking these walks or tours follow the instructions of our guides, drivers, lodge managers and office staff and that any minors in their care also do likewise.

Please advise us if you have any medical or physical condition that may effect your enjoyment of your tramp, walk or other activity you undertake. By beginning the activity (or by being transported by an operator) you have agreed to the above terms and conditions.

Payment

We are happy to accept online banking direct in to our bank account, cheque or credit card. These options are presented with relevant information in the booking process.

We accept  

If you are paying by credit card you will be taken to our secure area ( hosted by safeshop.co.nz ) and a small padlock will appear in the bottom right corner of your browser.

Booking Conditions

  1. Full payment is required to confirm a booking. Bookings are essential.

  2. All booking requests are subject to availability which must be confirmed before a booking is accepted. Minimum numbers may apply.
  3. Bookings can be transferred to a future date but sorry not between people.

  4. In the event of cancellation with more than 14 days notice a 25% cancellation fee applies. With 14 days or less notice, no refund can be made except with a medical certificate.

  5. The operators reserve the right to alter, amend or cancel any tour, should weather or any other situation demand subject to any rights and remedies you may have under the Consumer Guarantees Act 1993.

  6. This is a wilderness trip with an element of danger attached. NZ Booking, Kiwi Wilderness Walks, Stewart Island Guided Walks, Hike South, Fiordland Nature Walks, Tuatara Investments Ltd, its agents or operators will not be liable for any injury, damage, loss or delay by reason of weather or defect.

  7. We recommend customers arrange their own travel insurance.